Associate Director

The Role

We are looking for an Associate Director, who will play a pivotal role in leading and developing CPM’s property management operations. The job holder will oversee the delivery of high-quality residential block management services, ensuring financial, legal and operational compliance while maintaining strong client and tenant relationships.

The job holder will work closely with Momentum Property Management to ensure that all properties under management meet the highest standards and deliver maximum value to clients.

Accountabilities 

  • Develop and implement strategies to enhance service delivery, operational efficiency and client satisfaction
  • Act as a key point of contact for clients, tenants and internal stakeholders
  • Where possible work closely with the Momentum Maintain to ensure a robust facilities service is provided to clients, proactively addressing maintenance needs
  • Support integration and coordination with Momentum Property Management’s wider property management services
  • Align CPM’s property management operations with Momentum Property Management’s standards and bespoke service offerings
  • Ensure statutory and regulatory safety compliance across all managed sites
  • Build strong reputations with clients
  • Support with budgeting, cost control and financial reporting relating to CPM’s services
  • Produce detailed reports for both clients and The Momentum Group Board, including performance and improvement plans
  • Represent The Momentum Group at client meetings, industry events, and networking opportunities
  • Assist with other property management matters as directed within Momentum Property Managment

Requirements

  • Extensive experience at director or senior level in residential block property management
  • Ability to balance strategic oversight with hands-on operational delivery
  • Strong knowledge of residential, commercial and mixed-use property management.
  • MRICS desirable
  • Excellent knowledge of statutory compliance and health and safety legislation
  • Degree or equivalent in property or facilities management field
  • Relevant professional certifications
  • Strong analytical and problem solving skills
  • IT literate with good knowledge of Microsoft Office

Behavioural Competencies

  • Professional
  • Agile
  • Collaborative
  • Ability to create solutions
  • Flexible ‘can do’ attitude
  • Customer focused
  • Effective communicator

To Apply

To be considered for this role, please submit your CV to [email protected]. If we accept your application, we’ll be in touch to schedule an interview. We look forward to hearing from you.

We are an equal opportunities employer and we are committed to ensuring an accessible and inclusive recruitment process.